We hope that everything is going well with you tenancy but if
you have any questions or problems please don’t hesitate to get in touch through
our contact page. If you have any problems, please hit the button below to contact us: 
Rent Payment Your rent pay date is shown on your tenancy agreement. If
you are receiving Local Housing Allowance you should pass it on to us straight
away rather than waiting for the next payment date. This is because LHA is
paid in arrears and so is already late when it reaches you. You can pay your rent in four ways: - To us in person; by cash or cheque.
- Deposit into our bank account. Take the rent to any Royal
Bank of Scotland with the details below.
- By bank transfer. Many banks will do this for free,
including online banking. Please speak to your own bank to arrange with
the details below.
- By Standing Order. This is a regular transfer set up at
your branch. It will happen automatically each month and is a simple
option to pay the full amount each month.
Our bank details
are:
Royal Bank of Scotland
– Airdrie Branch
A/c
number: 00707192
Sort
Code: 83-15-11
Reference: Your name.
Please put your name as a reference on all your payments so we know who has paid. LHA/Council Tax/Special Uplifts You can find information on these and any other council issue on
the local council website. For the Airdrie area this is North Lanarkshire
Council: www.northlan.gov.uk
Changes/Renewals to your Tenancy We use a short-assured tenancy agreement. This runs for an
initial period of at least 6 months. At the end of this period we will
usually get another one signed for another 6 months or more. If we are
delayed in this, however, don’t worry because your contract still stands until
someone gives notice. If your contract is due for renewal and you wish to
sign a new one quickly, please get in touch. Problem Neighbours If you are have noisy or abusive neighbours, please keep us up
to date so we can do our bit to help. You can also call the police for any
situation which may be dangerous or the Anti-Social Task Force for noise and
ongoing problems. They have a variety of services to help deal with
problem neighbours. For North Lanarkshire the number is 01698
403222. If you have any other questions about your tenancy agreement or
anything else, please get in touch through our contact page.
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